Admin Assistant / Customer Service

About the Role

Safebound Luxury, a premier white glove delivery and appliance installation service in West Palm Beach, Florida, is seeking a full-time Administrative Assistant to support our growing luxury logistics operation. This on-site position offers the opportunity to work with high-end clients, designer firms, and development companies while providing essential administrative and customer service support.

What You'll Do

• Provide clerical assistance to the office and support account managers
• Answer phone calls and assist customers with inquiries related to white glove delivery, appliance installation, and storage services
• Handle billing assistance and process accounts receivable and payable
• Track and manage warehouse inventory for inbound and outbound items
• Act as a liaison between clients and account managers
• Manage Office 365, forms, and tracking systems
• Multitask efficiently in a fast-paced logistics environment

What You'll Need

• Administrative assistance and clerical skills
• Strong accounts receivable and accounts payable knowledge with tracking experience
• Proficiency in QuickBooks and Excel
• Excellent phone etiquette and communication skills (verbal and written)
• Office 365, form, and tracking system skills (mandatory)
• Excellent organizational skills and attention to detail
• Ability to multitask and manage time efficiently
• Inventory control experience preferred
• Executive administrative assistance experience preferred
• Experience in the logistics industry and/or design industry preferred

Compensation & Benefits

This is a full-time position, Monday through Friday, 40 hours per week, with an estimated annual salary of $38,185.